If this is an emergency, please call your property office and leave an EMERGENCY REQUEST! This is not intended for emergency situations and this request will not be seen until the next business day.
If you live at
WESTCLIFF PARK or PARK PLACE,
and you have a routine maintenance request (NOT an emergency), please click below:
If you live at
PARK AT WESTOVER, WESTOVER TRAILS, WEST 3855 or WEST 1901,
and you have a regular maintenance issue (NOT an emergency), please click below:
24 HOUR EMERGENCY MAINTENANCE INFORMATION
In order to report an emergency after hours, dial the regular office number.
The following items constitute an emergency:
Please be advised that an a/c leak is unfortunately not considered an emergency situation. Should an a/c leak occur and the a/c cover panel is NOT located over the tub area, please place an item below the panel to catch the water (such as a bucket or empty trash can) and leave a routine maintenance message or contact the office during normal business hours. A/C leaks are unfortunately a common occurrence in the summertime, however it is usually just built up condensation in a clogged line that needs to be cleared.
If you have a police, fire or medical emergency, please call 911
Noise complaints are NOT considered an emergency maintenance issue! Please contact the Fort Worth Police Department at (817) 335-4222 for an excessive noise issues that occur after 10:00 pm. We ask that you contact the office the following day so that we can document the issue and take action as outlined in the lease agreement.
Monday thru Friday
9am to 6pm
10am to 6pm